We will refund a kit (minus shipping) or exchange a kit provided it is in original, unused, resellable condition. A $5 fee will be charged for handling, processing, and restocking.
Custom orders are non-refundable.
Larger returned orders are considered a custom order and are not refundable.
A credit will be issued upon receiving your product. We will email confirmation of your issued refund, so you know it was completed The credit may take several days to show on the buyer's personal financial statements.
If the tracking on your package shows the order as “delivered”, we are no longer responsible for your order. Your issue now would be with US Postal service.
We only gather and retain records of your past orders along with your email address and shipping address for future Customer Service and correspondence.
We do not share this or sell this information
to any party, whatsoever.
We warranty our pinstripe kits for 5 years provided the product was installed correctly as per our installation videos and instructions, and reasonable care was taken with them.
This warranty does not cover unreasonable normal wear and tear such as using harsh power-washers on them, harsh chemicals and cleaners, unproven sealants, abnormal weather conditions, etc.
If you have a rare problem with your pinstripes, please provide us several pictures documenting your problem, along with your receipt - when calling or emailing.
We want to make sure our customers are happy and content with our pinstripe kits for the long-term. Our pinstripes are manufactured using 3M material. They are the highest quality and most reliable available - possessing the best longevity for vehicle pinstriping that we are aware of.
We weather-test our stripes, always striving to manufacture the best pinstripe kits possible. If you are having a legitimate issue - call us. We will try as best we can to make it right!
* Our decal sizes may vary/change slightly due to changes in consumer tastes over the years. Your kit may reflect a slight change in length or height or slant. All of our pinstripes are constructed using 3M brand exterior vinyls, except for just several colors/sizes that are not currently available.